FLMP United States Courts

Receptionist

Date Opened      April 10, 2025

Closing Date       April 25, 2025

Location              Tampa, FL

Classification Level & Salary Range   $39,958 - $64,962 (CL 23/1 – CL 23/61)

Introduction: 

The United States Probation for the Middle District of Florida is seeking qualified applicants for the position of Receptionist in Tampa, Florida. This position will perform a variety of clerical duties associated with the front desk and other duties related to case processing and management.

The Middle District of Florida is a progressive district that values continual growth and development and collaborative learning through shared experiences.  We believe that leadership is a shared responsibility of all team members, and we expect staff at all levels of the organization to lead from where they stand. We encourage creativity and ingenuity in problem solving.

Geographically, the district covers thirty-five counties from the Georgia border in the northeast to south of Naples on Florida’s southwest coast.  There are five divisional offices located in Tampa, Jacksonville, Ocala, Orlando, and Fort Myers, and satellite offices in Cocoa and Sarasota.

Probation Office Mission Statement:

Middle District of Florida Probation Office will protect the public, promote the fair and impartial administration of justice, and facilitate meaningful positive changes in the lives of others.

Probation Office Vision Statement:

The Middle District of Florida Probation Office will be the gold standard for community corrections agencies. We will set the benchmark for best practices and continually seek to raise the bar. We will provide superior service, complete superior investigations, engage in superior supervision, and have the greatest positive impact on others, the community, and society. We will do so by equipping, empowering, and engaging a highly developed, talented, and motivated staff, one in which all members collaboratively cultivate a culture that embodies our core values and guiding principles.

Representative duties:

• Greets all incoming visitors.
• Receives, screens, and routes telephone calls. Answers routine questions and refers persons to appropriate personnel or agency based on office operations.
• Receives scans and uploads incoming documents into client electronic case file and automated case management database.
• Distributes incoming mail to appropriate staff or offices. Collects and delivers mail/documents to other agencies in close proximity to the office. Utilizes and maintains mail meter machine and processes outgoing mail.
• Performs daily run to federal courthouse for filing, delivering, and picking up of documents.        
• Prepares, organizes, and maintains case files (electronic and hard copy).
• Performs other related duties as required.

Minimum Professional Qualification Requirements:

High school graduation or equivalent and two years general experience.

General Experience is defined as: Progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the position's duties.

Personal Characteristics and Skills:

The Middle District of Florida strives to maintain and grow a productive, progressive, and positive culture, and we recruit and retain staff that promote, reflect, and thrive in that environment. Successful candidates must be leaders and motivators; must be mature and highly organized; must possess tact, good judgment, poise, and initiative; and must maintain a professional appearance, demeanor, and strict confidentiality at all times.  A successful candidate will possess the following qualities: optimistic, introspective, honest, helpful, curious, adaptable, committed, loyal, and accountable.

Candidates must have excellent customer service skills. The position requires exceptional skills in a wide range of computer applications, e.g., Microsoft Office, Adobe, and database; excellent communication skills (both written and oral); and strong office and organizational skills.

The ability to work in a fast-paced and deadline driven environment, and the ability to work both independently and as part of a team is a must.

Conditions of Employment:

All court employees, including U.S. Probation Office are in the excepted service and are required to adhere to the Code of Conduct for Judicial Employees which is provided to each employee.

All information provided by applicants is subject to verification FBI background check. Applicants are advised that false statements or omission of information on any application materials or the inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed.

Applicant must be a U.S. citizen or a permanent resident seeking citizenship.  

The U.S. Probation Office provides reasonable accommodations to applicants with disabilities.

The position(s) will be filled in accordance with the Employment Dispute Resolution Plan (EDR) as adopted by the United States District Court for the Middle District of Florida.

Benefits:

• 13 days of vacation for the first three years (increases with tenure)
• 13 days of sick leave per year
• 11 paid holidays
• Choice of employer-subsidized federal health and life insurance plans, with optional dental, vision, and long-term care coverage
• Federal Employees Retirement System and employer-matching Thrift Savings Plan (similar to a 401K)
• Salary progression based on acceptable performance
• Mandatory Electronic Fund Transfers

How to Apply: 

Applicants must submit the following application packet. Incomplete application packets will not be considered.

• Cover Letter
• Current resume
• AO78 Application for Judicial Branch Employment https://www.uscourts.gov/sites/default/files/ao_078-08-2024_1.pdf

The United States Probation Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without written notice to the applicants. If a subsequent vacancy of the same position becomes available within a reasonable time of the original announcement, the United States Probation Office may elect to select a qualified candidate from the original applicant pool.

Due to the volume of applications received, the United States Probation Office will only communicate to those individuals who will be selected for an interview. 

The Probation Office will not reimburse candidates for travel in connection with interviews or pay for relocation expenses.

UNITED STATES PROBATION IS AN EQUAL OPPORTUNITY EMPLOYER